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We recently completed a collaboration with Frog Design to understand what users want to see in the future Humanitarian Data Exchange (HDX) platform. Over several months, we interviewed more than 100 OCHA staff and humanitarian partners in New York, Colombia and Kenya.
Photo credit: Yumi Endo
The Frog team led interactive design sessions that included day-in-the-life accounts, card sorting, and imagining the types of questions users would want data to answer. The result was five key principles to guide our development. In brief, users want HDX to be practical, friendly, social, trusted and strategic.
Informed by the humanitarian community, the future of HDX points to fast access to meaningful data and insightful analytics. With the HDX beta as our starting point, here is an overview of what’s to come:
Analytics
We will introduce a variety of analytic features that range from simple visualizations to more complex analysis of indicators. For example, being able to compare the number of people in need across multiple countries or exploring which regions within a country have the most internally displaced people.
(Click on the images to see the demonstration page.)
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Customize
Users will be able to customize how indicators are visualized and then download their visuals for use in reports or web pages.
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Compare
Users will be able to compare indicators at varying levels of detail, whether that’s across multiple countries or within a single country.
Browsing
Users will be able to browse the entire HDX collection in one view. This will include a breakdown of the data into groupings that are intuitive to humanitarians: locations, topics and organizations. We will loosely integrate these pages with corresponding ReliefWeb pages for easy navigation from information products to data.
(Click on the image to see the full browse demonstration page.)
Country pages
We will introduce country pages that provide a summary of relevant indicators and datasets. Local offices will eventually have the capability to customize which data they present to users. Topic and organization pages will follow the same design pattern. We hope to introduce crisis and regional pages in 2015.
(Click on the image to see the full country demonstration page.)
We will also introduce a new navigation that elevates search as the primary way to find data in HDX. And we will continue to improve how users contribute data through HDX, integrating data from existing systems where
we can, and ensuring an easy process for uploading spreadsheets and generating maps and graphs from them.
Take a look at the demonstrations that Frog created and check out our first attempt at the indicator page. Let us know if we are on the right track. Send us an email!
Finally, a special thanks to the Frog team for their contribution. We learned a lot about user-centred design and the creative process, and we look forward to continued collaboration.
If all this fabulous information is only available in English, it could widen, not narrow, the gap between power holders and those affected. Are you ensuring multilingual capability in your design?
I endorse the importance of multilingual capacity in the design for this great work
Nora, Magda, thank you for your comments. We are working towards multilingual support across our system. We are piloting HDX in Colombia – Spanish will be the first language we introduce to our indicators and into the user interface. There are already a number of datasets that are available in Spanish. Take a look here: https://data.hdx.rwlabs.org/organization/ocha-colombia?sort=metadata_modified+desc
We look forward to making progress with languages.
The HDX team
[…] We plan to add humanitarian planning indicators in the coming months (check out our research project for more details). And we will expand the CHD to include more sub-national and crisis-specific data as it becomes available. We will also be adding functionality for customizing visuals and for comparing indicators, as we explained in a recent blog). […]