1. User account. HDX is an open platform and anyone can use it without creating a user account. Signing up with HDX gives users access to additional features such as the ability to receive notifications about data; joining an organization as a member, editor or admin; and requesting access to data shared via HDX Connect, among other benefits.


2. Organization account. Data can only be shared on HDX by approved organizations. Organizations can represent a formal legal entity such as a non-governmental organization, or an informal collective such as an information management working group. OCHA reviews requests to create an organization account to: (1) verify the identity of the requester and (2) determine whether the data that will be shared meets the requirements set out in the DATA SCOPE AND CRITERIA section below.


3. You may ask OCHA to delete your user or organization account at any time. OCHA will delete all datasets shared by an organization before deleting the organization account. When a user or organization account is deleted, OCHA will delete any personal data we collected in order to create the account.


4. OCHA routinely reviews organization accounts to verify that they are still active. Accounts that have been inactive for over a year will be marked as closed but not deleted. Closed accounts will not appear in the list of organizations on HDX. Closed accounts can be reactivated if the organization contacts OCHA with a request to contribute data. OCHA will always contact organization administrators to verify inactivity prior to closure.


5. When an organization account with datasets on HDX is marked as closed, OCHA adds a bot as the organization administrator, demotes all administrators and editors to members and archives the data. The closed organization’s archived datasets can still be found through the search function and downloaded. OCHA will not delete the closed organization unless a member of the closed organization requests OCHA to do so following clause 3.